Volume 1, No. 2, Art. 30 – June 2000

Between Prescription and Action: The Gap between the Theory and the Practice of Qualitative Inquiries1)

Esther Wiesenfeld

Abstract: Recent research approaches in psychology, such as emancipatory, cooperative, constructionist, participatory-action-research, and critical ethnographic research, coincide in proposing a relationship between the researcher and his/her informants characterized by symmetry, dialog, cooperation, and mutual respect, as well as the co-involvement of both participants' subjectivity throughout the research process. Though this way of conceiving their relationship suggests an epistemology which diverges from the one that has oriented traditional research, we wonder how far this new mode of relating is being carried into practice, how much it is being understood, and how it is being implemented.

In this paper, and based on a review of theoretical works, empirical reports on qualitative research, and my own research experience, I try to contribute some information on the different meanings and forms these proposals are taking in practice, as well as the different procedures that are being applied to fulfill them. The diversity so encountered leads to a questioning of the interaction between research practice and the epistemology implicit in the approaches in question, and hence, to a call for a review of either the assumptions on which the researcher-informant relationship is based or the way they are being put into practice.

Key words: qualitative research, researchers place, critics, participants' co-involvement, researchers subjectivity

Table of Contents

1. Introduction

2. The Researcher-Subject Relationship in Quantitative Methodology

3. Qualitative Inquiry

3.1 Background

3.2 The researcher-informant relationship in qualitative research

3.3 The practice of qualitative research

4. Conclusions

Note

References

Author

Citation

 

1. Introduction

Almost three decades after the well-known crisis of social psychology, which intensified the controversy over the positivist paradigm's applicability to psychology, we can now state that the field is witnessing a growing insistence on, and acceptance of, the interpretive paradigms as an alternative way to approach and know reality. [1]

This paradigm shift also involves the use of qualitative methodology as a research strategy, in opposition to quantitative methodology and its emphasis on ensuring the objectivity of the research process and the truthfulness, validity, and generalizing power of its results. We are speaking, then, of a methodological proposal which runs counter to the beliefs in the existence of an objective reality, which is independent of our experiences of it; of objectivity as the priviledged way of gaining access to that reality, and of apprehending the object of study in a value-neutral way, through a relationship which maintains a distance between the researcher—the subject who knows—and the object to be known. [2]

This does not mean that the new paradigm denies reality, but it does reject the idea of its existence as an absolute condition, external and separate from us, context independent, to which we react. Reality, according to this paradigm, is conceived in terms of the meanings it has for us, which are constructed and reconstructed as a result of our changing experiences and other social practices (IBAÑEZ, 1994). Concurring with MILLER and GLASSNER "research cannot provide the mirror reflection of the social world that positivists strive for, but it may provide access to the meanings people attribute to their experiences in the social world" (1997, p.100). [3]

In addition, qualitative methodology calls for a close relationship among the different participants in the process being studied, which in turn implies a far different attitude and role for the researcher. [4]

This latter issue—the researcher's place in Qualitative Research (QR)—is the central focus of this article. To address it, I have defined the following objectives: 1) to express certain critiques of the characteristics of quantitative research, especially those relating to the subject-researcher relationship; 2) to outline qualitative research's proposals on that relationship; and 3) to critically analyze the implementation of those proposals, based on a review of theoretical works and research reports based on them. [5]

2. The Researcher-Subject Relationship in Quantitative Methodology

The researcher-subject relationship in the different stages of the research process is among the issues for which quantitative methodology has been broadly criticized. It has been argued that quantitative methodology is characterized by a method of inquiry, research, and publication which attempts to avoid gender, racial, or social class-based bias and achieve scientific neutrality. This position is reflected in the publication standards of the American Psychological Association (APA), which demands a reporting style that provides evidence of the required distance between the researcher and the subjects of his/her study; said distance is assumed to maximize the likelihood of the desired neutrality (SCOTT & KATZ, 1995). Still another reflection is found in LEUDAR and ANTAKI (1996), who call for a one-way research which treats data not contaminated by the researcher as good data. Among the strategies used to achieve that goal is the omission of any reference to both participants in the reports. [6]

BILLIG (1994) called this strategy "depopulation of the subject in psychosocial reports" and illustrates it with an analysis of the articles appearing in the first two issues of the European Journal of Social Psychology (EJSP) for 1991. BILLIG identified impersonal forms of reference to the subjects, the author, the latter's colleagues and interviewers, the procedure applied for the "random" choice of the sample, and the description of the sample members in terms of gender, age, and social class. All this is methodologically justified by the idea that greater detail would weaken the image of homogeneity, and hence, the potential for generalization from the data. The subjects are treated as a homogeneous group of people, any one of whom could be replaced by any other, as if the rest of the factors—which are precisely the discipline's object of interest—were identical for all. Chance is then expected to help dissipate any possibility that individual differences might lead to error. [7]

WALSH BOWERS (1995) did a study similar to BILLIG's, based on 3,001 research reports in the different areas of interpersonal psychology, published at 10-year intervals between 1939 and 1989 in seven U.S. journals and one Canadian journal. He focused on two major dimensions: 1) forms of relationship between the researcher and the subjects; and 2) forms of writing and designating, or providing information on, the participants (gender, surroundings, type of participant). He concluded that the reports are depersonalized and the researchers use their subjects as sources of data without reporting on the latters' consent, feedback, or any other reaction. Neither do they describe the interviewers or the surroundings in which the study was conducted; the scientists use the passive voice and even remove informal speech from the report to make it look more serious, and hence, publishable. This happens at every stage of description of the research: methodology, analysis, results. Along the same lines, ULICHNY (1997) has pointed out that the researcher-informant relationship is obscured in social psychology texts. [8]

These findings have been viewed as evidence of researchers' fear of including any signs of rhetoric which might inhibit their access to "the truth" or taint objective reports with biases associated with literary, political, or other kinds of rhetoric (BAZERMAN, 1988). [9]

The characteristics outlined above have been questioned in regard to a number of aspects. One of these is to challenge the ability to obviate or neutralize the researcher's presence; it has been argued that even in experimental situations in which the subjects are assumed to be abstracted out of all context, they are actually situated in the researcher's argumentative intention and act in his/her presence (BILLIG, 1994). [10]

Another critique is aimed at the attempt to homogenize subjects, whose individuality and daily experience—of interest to psychologists—are eliminated in favor of statistical generalization. This rhetoric of traditional psychology, based on the concept of the reality of the "facts," removes the subjects from what FOUCAULT called ordinary day-to-day individuality (1979, p.91); examples are the well-known references to "the Experimenter" and "the Subjects." Consistent with this principle, the conventional report excludes the subject's textual constructions, and in his/her name it poses the omnipotence of the—paradoxically absent—researcher, who interprets subjects with whom he/she had no more than a distant relationship, using the passive voice and depersonalized, decontextualized, forms of expression to avoid an undesirable presence which would undermine the seriousness and credibility of the text. [11]

BAZERMAN (1988, cited by WALSH BOWERS), questions this truth-seeking effort, arguing that rhetoric is never absent from any kind of report, including scientific reports. He agrees with SCOTT and KATZ (1995) to the effect that research reports take no notice of the researcher's private efforts, while scientifist ideology is characterized by a standardized sequence of communications and epistemological assumptions and relations among writers, editors, judges, and readers, which refuses to accept this kind of rhetoric. [12]

In addition, the linguistic patterns used by psychologists in their reports are not discussed in their publications. This is a limiting factor, since as indicated by the advocates of the "rhetoric of research" movement (SHOTTER, 1993), academic writings—particularly in the human and social sciences—have their own persuasive rhetoric, and that what is written builds the discipline (BAZERMAN, 1988). [13]

Still another critique, tied to the researcher's absence in these reports, refers to the absence of references on issues of ethical responsibility and concern for "the subjects'" dignity and well-being, which responsibility comes into being when "others" are described in the research reports and meaning is attributed to their actions. This approach is equivalent to the mentality characteristic of the colonizer-colonized relationship (ULICHNY, 1997; WALSH BOWERS, 1995), or that of illumination (MORGAN, 1996) whereby the subject who knows illuminates the object to be known. These authors warn of the danger of developing theories and practices with important implications for the life of the people being studied, of which the latter have no knowledge. They argue that this kind of "scientific knowledge" not only ignores the subjects' context, but also, by attributing a set of characteristics to the subjects it constructs them in a way which usually diverges from the meanings they themselves formulate regarding their feelings, thoughts, and social practices and which frequently stigmatizes them (MARECEK, FINE & KIDDER, 1997; IBANEZ, 1994). [14]

This confused and asymmetrical relationship in which the researcher adopts an attitude of arrogance and enormous responsibility by assuming that he/she can speak for "the other" and accurately interpret the latter's world and life, accompanied by a false modesty which keeps the researcher from appearing in the reports he/she writes, reveals that the imposition of identity by paradigms which demand neutrality—in the full knowledge of the difficulties and fallacies that position implies—does not work adequately (WALKERDINE, 1990, p.198, cited by BROWN, 1997, p.699). In response, the critics call for the removal of the barriers which separate the researcher from the objects of his/her study, in both language and the process of collecting and reporting the information (LEUDAR & ANTAKI, 1996). [15]

The critiques outlined above, and the suggestions for overcoming the shortcomings of conventional methodology, stem basically from proposals associated with what could be called alternative or emerging paradigms, among whose features is the use of qualitative inquiry. [16]

3. Qualitative Inquiry

3.1 Background

The use of the term "qualitative research" (QR) or "qualitative inquiry" (QI) goes back as far as the beginning of the 20th Century, in such disciplines as sociology and anthropology. Since that time research of this kind has been done at different stages of history and in varying ways in a large number of the human sciences (education, psychology, social work, social communication), paradigms (feminism, cultural studies, postpositivism), theoretical approaches (ethnomethodology, phenomenology, critical theory, neo-Marxism, poststructuralism, constructionism), research strategies (grounded theory, case study, ethnography, participatory-action research, constructionist research), data collection methods (interview, observation, life story), and analytical techniques (semiotics, hermeneutics, speech analysis, content analysis). [17]

The current period is witnessing a proliferation of alternative ways of conceiving reality and legitimating forms of knowledge and social practices which support political and moral commitments to build a better world (KENDALL & MICHAEL, 1997). [18]

In psychology, its expression has been most visible in the development of different versions of postmodern social psychology such as critical social psychology (BURMAN, 1997a, 1997b; PRILLELTENSKY, 1994; WEXLER, 1991; PARKER, 1997; IBANEZ & INIGUEZ, 1997), liberation social psychology (MARTIN BARO, 1985; THOMAS, 1998), emancipatory social psychology (SAMPSON, 1991, 1993), and in such recent and innovative areas as gender psychology, political psychology, community social psychology, and the psychology of poverty. [19]

Though the difficulty of defining and characterizing this group of tendencies is clearly recognized, considering the heterogeneity of the positions which fall within it, all of them share the following: 1) a critique of the metatheory and the grand narratives of positivism, which are to be replaced by local and contextual understanding of the studied processes; 2) a commitment to varying forms of social constructionism and progressive policies, involving solidarity with the exploited and oppressed populations, to which end theory and research are to be complemented by actions designed to induce social change and emancipation; 3) interest in discursive practice and communication; 4) the use of linguistic resources and conventions to permit a reconceptualization of the ideas of self and other social processes which are socially constructed by the world; 5) a critique of the researcher's interventionist role in the production of knowledge and his/her paradoxical absence from his/her own research reports; 6) the use of qualitative research methods, and others (GERGEN, 1996; BRYDON-MILLER, 1997; KENDALL & MICHAEL, 1997; SPEARS, 1997; POTTER & WETHERELL, 1995, 1997; SARBIN, 1986; SHOTTER & GERGEN, 1989). [20]

3.2 The researcher-informant relationship in qualitative research

There is a consensus whereby QR is conceived as a field of inquiry in itself (DENZIN & LINCOLN, 1994), which attempts to apprehend the meaning underlying what we say about what we do, on the basis of the exploration, elaboration, and systematization of the meanings of a phenomenon, problem, or topic (BANISTER, BURMAN, PARKER, TAYLOR & TINDALL, 1994) and an analysis thereof for the purpose of their transformation. [21]

Among the most striking features of this kind of research—especially with regard to the researcher-informant relationship—are the following:

As is clear from the foregoing description, qualitative research calls for a researcher-informant relationship in which the informants' life experience and the meanings they attribute to it are reported in a climate of equality in which mutual respect and reflexive dialog prevail and the researcher can legitimately involve his/her own subjectivity in the process. The aim is not to idealize the other's knowledge or underestimate one's own knowledge as a researcher by viewing oneself as ignorant of the common-sense knowledge one seeks to understand, but rather, to try to share knowledge, reflect jointly on it, and derive learning from it which can be turned into useful knowledge and actions capable of inducing transformations in the informants' lives and in the theoretical development of the discipline through publications and exchanges between the researchers and their peers (TOLMAN & BRYDON, 1995). [31]

3.3 The practice of qualitative research

The growing popularity of QR in psychology during the last several years has also recently elicited a variety of proposals and critiques on how to implement the methodology in the different phases of research. That implies the need to review the principles which orient this research strategy, either to strengthen them and generate proposals to orient the researchers in the field or to reformulate them in order to adapt them to the possibilities offered by the practice of QR. [32]

Although we acknowledge that the different disciplines in the field of psychology approach this type of research in different ways, based on their particular interests, and apply varying research strategies, we will analyze certain general points we consider common to all of them: What is happening in the practice of qualitative research? To what extent have the characteristics described above been implemented, and hence, the critiques of the positivist methodology been overcome? How has the presence of both informants and researchers been treated in qualitative research reports? How has the researcher's subjectivity been expressed? How has the informants' diversity and uniqueness been defended? How have the voices of the participants (including that of the researcher), the interaction among them, the analysis and interpretation of that information, and the discussion of the linguistic practices used by the researcher been incorporated into the reports? [33]

I have based my analysis of these issues on a review of theoretical articles on qualitative inquiry published in qualitative methodology texts (DENZIN & LINCOLN, 1994; MORSE, 1994) and psychological journals (Theory and Psychology, Journal of Social Issues, Qualitative Inquiry, American Journal of Community Psychology, AVEPSO Journal), reports on qualitative research projects, and my own experience in research of this kind. As shown below, this analysis suggests that application of the characteristics of researcher-informant relationship in QR (symmetry, dialog, multivocality, coauthorship, contextualization of the results, narrations which describe the researcher's subjective experience, overcoming of the researcher's anonymity) has been by no means an easy task. [34]

In fact:

4. Conclusions

This paper reflects my critical understanding of the inconsistencies among the principles governing the researcher-informant relationship in QR. Part of that understanding is a concern over the implementation of qualitative inquiry: Are we repeating practices similar to those of the researchers who apply quantitative methodology that we criticize? It is possible to do it any other way? Are we witnessing a crisis of qualitative inquiry? [63]

On concluding the writing of this article I have come to realize that I too have been speaking for others, interpreting their speech without making a place for the voices of the authors, so as to determine whether they agree with my interpretation of their writings and their thoughts on the subject or not. [64]

I have also come to realize that I have not expressed my own position: on whether to reinforce or reformulate the principles discussed above, describe the problems I have encountered in reporting the impact my qualitative research activities have had on me, how they have influenced my personal and academic life, what continuity I have given to my relations with the informants after finishing the research projects, and approaching these and other issues from the point of view of the testimony of colleagues and students. It therefore remains to launch a new process of dialog to know the voices of the authors, their thoughts on the discrepancies expressed above, and if they agree with them, the paths to be followed to overcome them. I hope you, my interlocutors, will contribute to making that dialog fruitful. [65]

Note

1) Paper presented at the Central Symposium: New Methodologies in Psychology, in the XXVII Interamerican Congress of Psychology. Caracas, June 27-July 2, 1999 <back>

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Author

Esther WIESENFELD

Contact:

Esther Wiesenfeld

Institute of Psychology
Central University of Venezuela
Apartado 47018
Caracas 1041-A
Venezuela

Fax: (582) 662-396

E-mail: ewiesen@reacciun.ve

Citation

Wiesenfeld, Esther (2000). Between Prescription and Action: The Gap between the Theory and Practice of Qualitative Inquiries [65 paragraphs]. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 1(2), Art. 30, http://nbn-resolving.de/urn:nbn:de:0114-fqs0002303.

Forum Qualitative Sozialforschung / Forum: Qualitative Social Research (FQS)

ISSN 1438-5627

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