Application of Qualitative Content Analysis in User-Program Interaction Research
DOI:
https://doi.org/10.17169/fqs-6.2.469Keywords:
qualitative content analysis, user behavior, user-program interactionAbstract
This article describes how techniques of qualitative content analysis (QCA) can be applied to analyze user actions. Criteria for a software system supporting QCA of user-program interactions are systematically developed. A software tool is presented which allows recording and replaying user actions. In addition, it supports the application of QCA on recorded action sequences. Two approaches of category specification in analysis are discussed—inductive category development and deductive category application—which may be transferred to the area of user action analysis. The procedure for the analysis of user behavior and consequences for further development of the software system are discussed. URN: urn:nbn:de:0114-fqs0502295Downloads
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Published
2005-05-31
How to Cite
Spannagel, C., Gläser-Zikuda, M., & Schroeder, U. (2005). Application of Qualitative Content Analysis in User-Program Interaction Research. Forum Qualitative Sozialforschung Forum: Qualitative Social Research, 6(2). https://doi.org/10.17169/fqs-6.2.469
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Copyright (c) 2005 Christian Spannagel, Michaela Gläser-Zikuda, Ulrik Schroeder
This work is licensed under a Creative Commons Attribution 4.0 International License.